That puts the Mercedes’ load capacity at a disadvantage compared with its Jaguar I-Pace, BMW iX3 and Audi e-tron competitors.
Prices
There are more used EQCs for sale than you might expect. We found more than 400, so you shouldn’t have to travel far to buy one, bearing in mind how narrow the model range is. The various AMG Line editions account for virtually all of the second-hand EQCs on sale, although there are a few Sports available.
To check prices on a specific model head over to our valuation tool.
Running costs
All EQCs need to be serviced every 12 months or 15,000 miles, alternating between Minor and Major, or A and B in Mercedes parlance. These are priced at £235-£259 and £255-£370 respectively, depending on how many miles the car has done and therefore exactly which parts need to be replaced. In most instances the work required will be little more than checks for the tyres, suspension and brakes.
The brake fluid needs to be renewed every two years at a cost of £118, while the coolant has to be replaced every 10 years. Because that’s a way off for all EQCs, Mercedes couldn’t give us a price for this work to be done. The standard EQC warranty runs for three years with no mileage limit, but the battery is guaranteed for eight years or 100,000 miles.
Recalls
Mercedes has issued 15 recalls for the EQC so far, but six were for faulty eCall software that affected most of its model range. Cars involved were made up to January 2021 and the six actions were issued in May 2021.
The first campaign on the EQC came well before this, in November 2019, because of airbag glitches. The next three recalls came in 2020 and were due to sub-standard front axles (January), faulty rear-seat backrest locks (August) and power steering problems (December). There were four further actions in 2021, involving poorly sealed battery packs (July), faulty crash sensors (September), damaged wiring and further eCall maladies (both November).
The most recent recall was in June 2022, due to the potential for water to get into the headlight connectors.
Driver Power owner satisfaction
The EQC hasn’t appeared in a Driver Power new or used-car survey, although Mercedes normally has a few models in the countdown each year. There were just two cars in the 2023 new-car poll, with the A-Class finishing in 39th position and the E-Class in 43rd, and these placings are fairly typical. Mercedes rarely rates very highly; in 2022 there were four models in the poll, all ranked between 30th and 68th spot.
