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J.D. Power most dependable SUVs for the last 5 years

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If you are looking for the most dependable SUVs on the market, here is the J.D. Power Dependability survey with the last 5 years of survey data.

Most dependable SUVs

Each year, according to its website, J.D. Power surveys owners with 184 specific problem areas across nine major categories, including: climate, driving assistance, driving experience, exterior, features/controls/displays, infotainment, interior, powertrain and seats. It reflects more than 30,000 owner responses, on average each year, for three years of ownership.

The survey company then tallies this information and lists winners by segment. This list below represents those results looking at the past 5 years. It is broken down by survey year, model year, type of SUV and winner.

JD Power Dependability Survey Last 5 Years
Survey Year Model Year Category Model
2019 2016 Compact SUV Chevy Equinox
Small SUV Volkswagen Tiguan
Mid-size SUV Hyundai Santa Fe
Large SUV Ford Expedition
2020 2017 Compact SUV Chevy Equinox
Small SUV Buick Encore
Mid-size SUV Toyota 4Runner
Large SUV Chevy Tahoe
2021 2018 Compact SUV Buick Envision
Small SUV Kia Sportage
Mid-size SUV Kia Sorento
Large SUV Chevy Tahoe
2022 2019 Compact SUV Buick Envision
Small SUV Buick Encore
Mid-size SUV Hyundai Santa Fe
Large SUV Chevy Suburban
2023 2020 Compact SUV Kia Sportage
Small SUV Toyota C-HR
Mid-size SUV Chevy Blazer
Large SUV Chevy Tahoe
2024 2021 Compact SUV Chevy Equinox
Small SUV Buick Encore
Mid-size SUV Toyota 4Runner
Upper Mid-size SUV Chevy Traverse
Large SUV Chevy Tahoe

Luxury SUVs

Survey Year Model Year Category Model
2019 2016 Compact SUV BMW X3
Small SUV Audi Q3
Mid-size SUV Lexus GX
2020 2017 Compact SUV Porsche Macan
Small SUV Mercedes-Benz GLA
Mid-size SUV Lexus GX
2021 2018 Compact SUV Porsche Macan
Small SUV Mercedes-Benz GLA
Mid-size SUV Lexus GX
2022 2019 Compact SUV Lexus NX
Small SUV Lexus UX
Midsize SUV Porsche Cayenne
2023 2020 Compact SUV Lexus NX
Small SUV BMW X2
Midsize SUV BMW X5
2024 2021 Compact SUV Lexus NX
Small SUV BMX X1
Midsize SUV Lexus RX
Upper Midsize SUV BMW X6

Where’s the detailed information?

One of the common questions we get after we post stories from these surveys is: What exactly are owners seeing and on which trims?

Unfortunately, none of the surveys, including Consumer Reports, drill down into the data that specifically. However, we do follow-up stories whenever possible on issues affecting SUVs like the Nissan CVT transmission, best SUVs for resale value as well as several posts on truck reliability.

Most times these stories highlight infotainment issues and build quality — not major powertrain issues.

The bottom line

The annual J.D. Power Dependability Award is a big deal for the automotive industry, and it is often used in advertising campaigns touting the reliability of their vehicles. Yes, J.D. Power is a survey company, and it does sell the data to automakers which has been criticized over the years with suggestions awards go to the highest bidder. I’ve never seen that as the case.

This information is just one tool, among many others, consumers can use when deciding what vehicle to purchase.








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